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Privacy Policy

The use and protection of the information regarding you and the services you demand that we obtain when you visit the website and the services that you request through this website during your visit are subject to the terms of this "Privacy Policy". By visiting this website and requesting to benefit from our services through this site, you agree to the terms of this "Privacy Policy".

Use and Protection of Information

In order to provide better services to our customers, as Metropolitan Hotels, we request some of your personal information (name, family name, age, e-mail, telephone, etc...).

The statistical data (browser type, geographic location, age, gender, etc.) that can be obtained from this collected personal information is used in Metropolitan Hotels in periodic campaign studies, e-bulletin studies, special promotional activities for customer profiles and customer "classification" studies to prevent junk e-mails. 

Metropolitan Hotels does not share the information gathered from the membership forms with the third parties without the consent or the request of the member in question, nor does it use this information for commercial purposes or sell it.

Metropolitan Hotels interprets visitor movements and preferences during the use of the site, except for personal information requested in e-mail addresses and membership forms. These statistical data which do not contain any personal information are used to provide a more specialized and effective booking experience for the guests.

If you would like to leave the Metropolitan Hotels e-bulletin list, you can click on the link at the bottom of the e-bulletin "please click here if you do not want to receive this bulletin again.".

Customer information may only be disclosed when such information is requested by the official authorities and if it is obliged to make a statement to the authorities in accordance with the provisions of the mandatory legislation in force.

Only the subject customer can access all the information that he/she enters into the system and only he/she can change this information. It is not possible for anyone else to reach this information and change it.

Your credit card information requested on the payment page is treated with the 3D Secure application to keep the security of our guests who do online shopping through the site, at the highest level. In this way, all payment-related transactions are made between your bank and your computer, through interface. Nevertheless, it cannot guarantee total security.

Although there are adequate security measures on the internet, information can be circulated and used by unauthorized persons due to the nature of the Internet. Metropolitan Hotels is not liable for such use and the damage caused by such use.

The collected information is stored in a secure, non-public environment. 

About Third Party Site Links

Metropolitan Hotels does not provide any guarantee for the privacy policies of the third party websites that you reach through links on the website. So, we recommend that you evaluate the privacy approaches of the sites you visit before giving any personally identifiable information.


If you have any questions about the privacy policy, please contact us using the contact details below. 

Metropolitan Hotels

Ziyabey Caddesi 1413. Sokak

No 8 Balgat / ANKARA
Tel: +90 (312) 284 3132
Fax: +90 (312) 284 5200
Mail adresi: